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Pet door Guarrantee and Warranty

Plexidor® 10 year limited Warranty

Plexidors® are designed for years of trouble-free service when properly installed and maintained. If any manufacture defect, malfunction, or failure occurs within five years from the date of purchase, we will replace the defective part free of charge. Labor is not included in the warranty.

The recommended maintenance is three drops of 3-in-1 oil on the springs and pivot points annually.

This warranty is void if the Plexidor® has, in our opinion has been incorrectly installed; or damaged due to misuse or abuse or lack of reasonable care; or if repairs or alterations have been made by unauthorized persons.

This warranty does not cover accidental damage, or consequential damage to property or animals.


30 Day Money Back Guarantee Terms

Our customers have the option to return or return the purchased product for up to 30 calendar days after purchase, and return the original purchase price (excluding VAT) of the product. At the request of our customers, we buy back the intact, undamaged, re-commercialized products within the specified 30-day time limit without any justification.
Conditions for repurchase:

  • presentation of original invoice or receipt
  • up to 30 days from the date of purchase
  • the goods should not be used, be in good condition, suitable for resale (integrity, availability of all accessories, cleanliness)
  • the original packaging may be used in a condition suitable for the resale of the goods

  • The place of refund is: Zipcode: 4033 City: Debrecen Street: György utca 16 / B Country: Hungary, at a pre-agreed time, the customer will arrange for the shipment!

    Why is the Plexidor better?
    We do not use mud flaps. We use high impact acrylic panels. The same material used in small aircraft windshields.
    We do not use paint. It will scratch off. Our whites are a baked on finish like your stove.
    We do not use thin aluminum or plastic frames that a dog can chew or bend. Our frames are aluminum, heavy and thick.